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Below is some information on how to change several common settings. PLEASE NOTE: You can leave most of the Cloudapps settings at their default value. You can personalize your experience by clicking Settings or the … (ellipsis) at the top of the screen to enter the Settings menu.

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You are now at the Windows 10 desktop on Cloudapps.

Once you are at the Start menu, you can search for your desired software application or click All Programs to see a list of all available.

It may take a few minutes for the Window 10 screen to load.

Select Deny if you want to save files online. Select Allow if you want to save files from onto your hard drive or removable storage device.

You will be prompted to select a file saving option.On the next screen, double-click Win10 ITS Lab NEW to start your Cloudapps session.Read the welcome message that appears and then click Accept.

If you set up a bypass code, select Enter Bypass Code.

If you set up a telephone number, select Call Me.

Use the drop-down menu to select the device you chose when you set up Duo 2FA.

On the next screen, you will be asked to verify your identity using Duo 2FA:.

On the USC NetID Login screen, enter your USC NetID username and password.

On the next screen, enter in the Enter the name of the Connection Server field and click Connect.

On the VMware Horizon Client screen, double-click the Add Server.

On the next screen, enter your computer’s password and click OK. NOTE: If you see a dialog box that says Start remote USB and Printing services, click Continue.

Double-click the VMware Horizon Client icon on your desktop (Windows) or in the Applications folder (Mac) to launch the program.

To access through the VMWare Horizon client: You may need to restart your computer before launching the client.

When the installation has completed, click Finish to exit the setup wizard.

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Read the license agreement that appears and click I Agree & Install to continue with the installation.

Once the file has downloaded to your device, open the file to begin the installation.

Click the blue Download button to start the download.

From the Product Downloads menu, find your device’s operating system and click Go to Downloads.

You will be taken to my. to download the client.

Click the Install VMware Horizon Client button.

To access through the VMWare Horizon client for the first time:

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These instructions will work for most Windows, Mac, iOS, and Android operating systems though there may be slight variations in the actual screens you see while installing the software. NOTE: The following instructions were created on a computer running Windows 10. Accessing through the VMWare Horizon Client In addition, if your session is left inactive or if the connection to is lost without logging off, your session and all associated data will be automatically deleted after two hours.īe sure to regularly save files to your device’s hard drive, removable storage device, or a preferred cloud storage service to avoid losing data. When you log out of, all files that have not been saved to a storage device or cloud storage service will be deleted.

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ITS strongly suggests that you download the VMWare Horizon client in order to get the full functionality of. The VMWare Horizon client gives you full access to the files, microphone, and other features on your device while the web-based access gives you only basic functionality and limited file storage options. There are two ways of accessing from your device: through a small piece of software that you install on your computer or through your web browser. For more information on enrolling in Duo, see /duo/enroll.Ĭ, also referred to as a virtual desktop interface (VDI), is a service provided by ITS that allows current USC students and faculty to access USC-licensed software packages from any computer or mobile device. As of Tuesday, August 17, you will need to use Duo Two-Factor Authentication to access.